JOB DESCRIPTION

To deliver first class customer service and maximise opportunities for using the facility by engaging and working with all users, helping to create a welcoming and professional environment and preparing and selling refreshments (food and drink). 

ROLES AND RESPONSIBILITIES

• Prepare all facility requirements to ensure a first-class customer experience
• Support risk management checks and inspections to identify areas of repair and/or improvement
• Support and assist with the 3G, grass and building maintenance programmes ensuring the facilities are maintained to a high standard
• Support and assist with facility booking processes and procedures to ensure business rules are applied
• Help maximise the catering operation by utilising the available space and meeting the needs of the customer whilst also supporting the bar/catering operation at peak times
• Supervise and control entrance areas to ensure customers access and exit the facility appropriately
• Responsibility for other support services such as waste disposal, cleaning, parking and pitch logistics
  
   

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